Force Shut Down Chromebook

 Chromebook frozen won't turn off. What’s the next step? They should force shutdown Chromebook by following this:

  1. Turn off the Chromebook by pressing Power. (count to 5 slowly)
  2. Press and hold the Refresh button (represented by a circular arrow).
  3. Tap Power.
  4. Don’t release the Refresh button until your Chromebook starts up (it’s about 5 seconds).