Liberty IT Helpdesk

If your student's device looks to be typing out different letters that are being pressed. Please follow the instructions below to quickly resolve the is...

If your students device will not power on please try these quick solutions:  1.Change chargers   The charger that the device uses might be damaged; ...

How do I manually update my PC? Some updates may not be available on all devices at the same time—we’re making sure updates are ready and compatib...

KNOWLEDGE BASE ARTICLE Headphone Audio Issue on Chromebooks This usually results because of a glitch on the Chromebooks. To resolve this issue please...

If the mouse works, but is sluggish or appears to be glitchy, it is most likely due to needing an update. Have the student login in and then follow these ...

Change your computer's video & audio settings Adjust your camera, microphone, and more to get the settings you need. Change your ...

Clear cache & cookies When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes c...

You've checked for updates and you're computer is still running sluggishly, this could be because of hidden optional updates. Open up the settings...

 Force Shut Down Chromebook  Chromebook frozen won't turn off. What’s the next step? They should force shutdown Chromebook by following this: Turn...